Managing 142,039,229 Files & 27.47 TerraBytes

Our Contact Centre Services

Corporate Recording Audits

  • Audit your recording repositories.
  • Qualify your recording assets.
  • Analyse your technology risks.

Corporate Recording Transfers

  • Remove the hassle and risk of moving your recordings to another company.
  • We can assist with moving your recordings to our private cloud platform.
  • From there it can be transferred to the new owners with ease.

Corporate Recording Conversion

  • Convert corporate recordings into usable formats.
  • (g711 / g729 / gsm -> wav / ogg / mp3)

Our Private Cloud Services

  • Store your archived recordings in our private cloud.
  • Store your contracts, faxes and other important documents in our private cloud.
  • Get secure, controlled access to your stored items through our secure and dedicated web portals.
  • Easily transfer your digital assets to another company.
  • Fully Scalable to meet your storage requirements.
  • Lower your Monthly Maintenance Costs per Terabyte.
  • Unlimited retention time.
  • Zero capital costs.

Software Development Services

  • Corporate Web Sites.
  • Corporate Web Applications.
  • Enterprise Desktop Applications.
  • SaaS & PaaS Applications.
  • I.O.T. Firmware.

Hosting Services

  • Website Hosting.
  • Dedicated Server Hosting.
  • Fully Scalable to meet your requirements.

Data Analytics Services

  • Business Intelligence Reporting.
  • Voice Analytics and Call Classification.

Here are some of our best selling products


CallFinder_logo_main_001

The "Google" of Contact Centre Recording search engines to quickly find, fetch, play and share your call recordings securely, while adhearing to all regional compliance requirements.

Simple to administer, feature rich and easy to use.

Supports Windows and Individual account authentication.

Supports Avaya ACR, Avaya IPO, Verint and NICE recording platforms to name a few.

Supported audio file types include gsm, wav, mp3, mp4, nmf, vox and opus.

Can be customized to support alternative recording platforms.

Customize your corporate search parameters.



Call Extractor logo

Our feature rich and easy to use audio extraction utility for extracting large numbers of recordings quickly, securely and compliantly.

Supports many recording systems including NICE, Verint, Telstrat and Genesys to name a few.

Supports DFS, NAS and MSA and cloud storage systems.

Move your contact centre recordings to new hardware, public cloud or our private cloud environment.



VB_Scanner_Logo

Scan and submit documentation to HR systems using high speed scanners.

Simple to install and easy to use.

Supports Web API triggers and custom destinations.

Can be customized to suit your corporate colors and logos.



IOT_logo

Get measurements from remote sensors.

Control remote switches and solenoids securely from anywhere.

Customizable Control Server with Dashboard and Reporting.

Internet Of Things Device Firmware development.

Secure Hosting on Highly Scalable Platforms.

Full Turn-key solutions available.

"Thank You!" to all of our current and past customers.
Your support is always appreciated.

SimpleRentals4U_Logo geyserlink-logo SmartLink_Logo Verisec_Logo Kamoa_logo anglo-american-logo MMI_logo Hollard_logo edcon_logo Pivotal Data logo CCISA_logo DSV_Logo Work-in-Sight-Logo Clientele_logo Avaya_logo weconnect_logo Netcare_logo Expeditus_Logo TMS_logo